UGC E-Samadhan Portal
The UGC E-Samadhan (University Grants Commission - Electronic Solution for Academic Matters and Grievance Handling) is a centralized online platform to address academic grievances of students, faculty, and stakeholders in a transparent and time-bound manner. It enables users to file complaints related to higher education issues like admission, results, ragging, scholarships, infrastructure, and more.
The UGC E-Samadhan portal is a significant initiative toward enhancing transparency, accountability, and efficiency in the Indian higher education system. It empowers students, faculty, and other stakeholders by providing a secure and effective channel for reporting and resolving grievances without fear or delay.
Key Features
- One Nation One Platform: A unified solution for all academic grievances.
- Transparent Tracking: Real-time status updates of complaints.
- Time-bound Resolution: Grievances resolved within specified deadlines.
- Anti-Ragging Integration: Complaints related to ragging are handled within the same system.
- UGC Monitoring: All complaints are monitored directly by the University Grants Commission.
- Escalation System: Automatic escalation if issues are not resolved timely.
Grievances Covered
- Admission-related issues
- Delay in results or certificates
- Fee refunds or overcharging
- Ragging and harassment
- Scholarship and fellowship concerns
- Infrastructure and basic facility complaints
- Unfair evaluation or exam-related grievances
- Faculty misconduct or unprofessional behavior
- Violation of reservation policies
- Any breach of UGC guidelines or rules
How to File a Grievance
- Visit the official UGC E-Samadhan Portal.
- Click on ‘Register Grievance’.
- Select the grievance category and fill in the required details.
- Upload any relevant documents (optional).
- Submit the complaint and note down the reference number for tracking.
